Emotional Intelligence
This course develops your emotional intelligence (EQ) so you can manage your own emotions better and build stronger relationships with others.
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Understanding Emotional Intelligence
Learn the key components of EQ and why they matter at work and in life.
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Self-Awareness and Reflection
Explore your emotional triggers, patterns and strengths.
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Self-Management Skills
Practise techniques for staying calm, focused and flexible during challenges.
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Empathy and Social Awareness
Develop your ability to read others’ emotions and respond appropriately.
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Relationship Management
Apply EQ skills to communication, conflict resolution and teamwork.
What You Will Learn
You’ll be able to use emotional intelligence as a practical tool for wellbeing and effective collaboration.
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Recognise and name your emotions more accurately
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Manage stress, frustration and conflict in healthier ways
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Listen with empathy and respond thoughtfully to others
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Navigate difficult conversations with greater confidence
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Build stronger, more trusting relationships in work and personal life