This course helps current and aspiring leaders manage staff performance fairly and constructively, supporting both accountability and professional growth.
Principles of Effective Performance Management
Understand why performance management matters and how it links to organisational goals.
Setting Clear Expectations
Learn to create SMART objectives and communicate them clearly.
Monitoring and Feedback
Discover tools for reviewing progress and giving timely, balanced feedback.
Handling Underperformance
Develop confidence in addressing concerns and planning support or improvement.
Recognising and Developing Strengths
Explore ways to reward success and encourage ongoing professional development.
What You Will Learn
You’ll feel more comfortable leading performance conversations and supporting your team to succeed.
Design performance cycles that are fair and transparent
Write and agree realistic, measurable objectives with staff
Hold regular review meetings that are constructive and solution-focused
Address performance issues early and professionally
Use performance management to build a culture of growth and recognition
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